WARRANTY

AYDRO hydrogen water systems are covered by a 2 years warranty, from the date of delivery and collection. This warranty is not transferable and covers only the original purchaser who continues to be the owner of the product.

 

This warranty covers defect of a structural or manufacturing nature, including physical flaws in hydrogen water system causing a leaking.

 

This Warranty does not cover:

  • Individual comfort preferences such as water output, water pressure.

  • Physical abuse and improper use including but not limited to cuts, tears, stains, soiling.

  • Damage to the product caused by improper washing, drying or high temperature treatment

  • Abnormal or non domestic use of the product

  • Minor manufacturing discrepancies or cosmetic flaws

  • Product unboxed or unwrapped after 3 months from the delivery date
     

During the warranty period, transportation costs for delivering the replacement will be borne by the customer (RM150 within Klang Valley, RM400 in Peninsular Malaysia). In case an identical model or material is not available for a replacement, AYDRO reserves the right to substitute a comparable model or material, and any price difference shall be borne by the customer. Repaired or replaced product are subject to the same Warranty as the original hydrogen water system, such that its warranty term begins on the delivery / collection date of the original product that was purchased.